Samplize paint samples can help you assess a color and size in the actual space, but they are not an order to treat as freely returnable after a change of mind. Confirm the color name, sample format, and delivery address before checkout.

Short answer before ordering

The official refund policy accepts only missing, discolored, or transit-damaged items. Inspect the delivery and retain photos of a problem; requests must be made within 15 days of delivery. Do not mail an item back unless the merchant specifically requests it.

In other words, do not assume that a change in color preference or project plans allows a refund or exchange. Compare the paint brand and color name, and consider the lighting in the intended room before ordering.

Address and order confirmation

The merchant says domestic U.S. orders generally leave within a short handling period through an overnight carrier service that cannot deliver to PO boxes, so a residential or business street address is required. International orders use a different carrier service, with estimated shipping options shown at checkout.

Orders cannot be edited after checkout. Recheck the sample list and delivery address before submitting, especially when color names are similar, the project includes several rooms, or the address may change.

Checkout checklist

  • Consider the color in the intended space, lighting, and alongside adjacent materials.
  • Match the paint brand and color name; do not decide from a screen color alone.
  • Use a complete street address that can receive a courier, not a PO box.
  • Inspect promptly on arrival; retain photos and contact the merchant in time if an item is missing, discolored, or damaged.

These links only open cashback-platform registration or account pages. They do not establish that Samplize is available through a platform or that any fixed cashback condition applies. Search for the merchant within the platform and verify location, exclusions, click tracking, and same-day terms before paying.

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Verification date and update triggers

Official-policy check: 2026-08-20. Update this page if refund eligibility, reporting period, address restriction, or post-checkout editing rule changes.